Chief Steward

JOB SUMMARY

The Chief Steward is responsible for managing all stewarding and kitchen utility operations, including dishwashing, cleaning, back dock maintenance, and banquet support activities such as plating and food running.

This role ensures the highest standards of cleanliness, sanitation, and operational efficiency across all kitchen and banquet support areas. The Chief Steward provides strong leadership to the stewarding team, supports banquet and culinary operations, and drives guest and employee satisfaction while maintaining budget control and compliance with brand and safety standards.

KEY RESPONSIBILITIES

1. Operations Management

• Oversee day-to-day stewarding operations including dish room, night cleaning, and back dock areas
• Support banquet functions with plating, food running, and equipment readiness
• Ensure adequate supply of clean china, glassware, silverware, and kitchen equipment
• Monitor inventory levels of cleaning supplies, chemicals, and operational equipment
• Conduct regular inspections to ensure cleanliness, hygiene, and safety standards
• Ensure all food transport and holding equipment are in proper working order

2. Leadership & Team Management

• Lead, supervise, and motivate the stewarding team to ensure high performance
• Provide training, coaching, and ongoing development for associates
• Maintain team productivity and operational efficiency
• Promote teamwork, collaboration, and a positive work environment
• Act as a role model demonstrating professionalism and company values
• Recognize team contributions and encourage engagement

3. Guest Experience & Service Excellence

• Support banquet and F&B operations to ensure smooth and efficient service delivery
• Maintain high hygiene and cleanliness standards to support guest satisfaction
• Collaborate with Culinary and F&B teams to meet service expectations
• Promote a culture of service excellence within the stewarding team
• https://careers.marriott.com/chief-steward/job/P1-7054783-0