Chief Steward

As the Chief, you will be responsible for performing the following tasks to the highest standards:

• Maintain high customer service focus with customers in mind.
• Have a positive attitude, take responsibility and initiative to resolve issues as well as communicate clearly with customers and colleagues.
• Responsible for guiding Steward Supervisors and Stewards in their jobs.
• Control and analyse cleanliness standard for kitchen areas, banquet rooms (back of the house), equipment, utensils, guests and team satisfaction, operating supplies, cleaning supplies, payroll, related costs, breakage and loss.
• Responsible for implementing a detailed cleaning program as scheduled, monitoring the results of each action.
• Keep up to date with new cleaning supplies, equipment, trends and systems in stewarding.
• Assist the stewards during operations.
• Responsible for the proper handling and maintenance of all equipment in the kitchen, storing and safekeeping all flatware, glassware, hollowware, utensils and related equipment.
• Ensure all cleaning supplies and equipment are sufficiently stocked.
• Maintain and update the steward operating manual, chemical charts and cleaning chart for the team’s reference.
• Prepare and monitor the requisition of all chemicals and equipment.
• Report all accidents and incidents.
• Conduct and prepare the monthly operating equipment inventory.
• Report and monitor the breakage and loss report for operating equipment.
• Prepare purchase requisition for operating equipment and cleaning supplies.
• Coordinate with the Engineering department for the preventive maintenance system for exhaust, drainage, burners, fryers, refrigerators, freezers and other major equipment.
• Inspect all stewarding supplies and equipment received, according to the established specification.
• Ensure that the level of sanitation in all areas of the kitchen, canteen, and storerooms are up to sanitation standards.
• Check daily that all kitchen equipment and cleaning equipment are in safe and good working condition.
• Update and review cleaning products, purchase specifications and cleaning methods to ensure the highest possible standard at all times.
• Gives direction and check set-up of buffet set in the outlet and banquet functions.
• Provide active supervision during the implementation of cleaning schedules.
• Monitor the daily, weekly and monthly banquet functions, outlet promotions and activities, to plan for provision of equipment and manpower.
• Acquire contact from various hotels in the city to secure additional equipment for big functions and events.
• Knowledgeable on fire safety and security procedures in relation to stewarding operations.
• Knowledgeable of all job description in stewarding section and capable of performing the tasks as required.
• Check and maintain the sanitation level of the garbage room, both wet and dry.
• Coordinate with Finance and Security in processing disposal sales.
• Actively seek verbal feedback from customers and team members during service period.
• Assist in the restaurant and bar during busy days or special events.
• Knowledgeable of departmental standards and able to explain the standards to team members.https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1009/jobs/preview/215671