Digital and Social Media Executive

Social Media and Digital Executive

40 hours, 5 days per week

Mandarin Oriental Mayfair, London is looking for a Social Media and Digital Executive to join our Sales & Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Mayfair, London is the newest jewel which has opened in the heart of Mayfair. It’s another world; an oasis of calm in the heart of the city, with the most attentive service. A world that’s all about our guests.

About the job

Based at the Mandarin Oriental Mayfair, London within the Sales & Marketing Department, the Social Media and Digital Executive is responsible for the following duties: 

• Maintain and update the hotel website, ensuring content is accurate, optimised, and on-brand.
• Create and manage campaign landing pages
• Support the digital marketing team to ensure paid campaigns across Google Ads, Meta, and other platforms are kept up to date with relevant content and images
• Work with agency partners where applicable
• Develop and lead the hotel’s social media strategy aligned with brand positioning and commercial goals.
• Lead the day-to-day management of the hotels social media channels, including content planning, scheduling, publishing, community management and maintaining a consistently elevated brand presence across all platforms.
• Develop and manage integrated social media and content calendars aligned to key campaigns, seasonal activity, partnerships, hotel moments and wider commercial priorities.
• Own the hotel’s digital storytelling across social platforms, creating and curating compelling content that strengthens brand awareness, supports audience growth and reinforces Mandarin Oriental Mayfair, London’s positioning at the crossroads of art, fashion and culture.
• Plan, coordinate and support high-quality visual and written content production across photography, video and short-form content, ensuring assets are delivered on time and used effectively across social, website, CRM and campaign activity.
• https://careers.mandarinoriental.com/jobs/digital-and-social-media-executive-london-england-united-kingdom