Digital Manager

About the job

The incumbent is responsible for overseeing all matters relating to social media, e-marketing and grand website update.  E-Commerce Executive will liaise with all form of social media and E-commerce site representatives, to increase brand awareness and He/she must assist and provide a professional and advisory support service to Director of Marketing and Communications.

As Digital Manager, you will be responsible for the following duties:

• Maintain good relations with main E-commerce representative through telephone and social contact to provide accurate information on the resort’s latest facilities, services, and activities
• Ensure hotel receives regular exposure in social media.
• Together with the Director of Marketing & Communications, plan and develop promotional and communications strategies via internet, social media and e-mail.
• Maintain regular contact with social media and other website representative to keep up-to-date contact lists
• Encourage and create regular write up material highlighting new services, special promotions, and the Unique Selling Propositions of hotel
• Ensure all product information is correct in all forms of social media and website.
• Responsible for and accountable for the social media and e-marketing operating budget.

As Digital Manager, we expect from you: 

• Minimum 5 years of relevant working experience in similar capacity
• Excellent problem-solving and interpersonal skills
• Ability to function well under pressure, set priorities and adjust to changing conditions
• Highly self-motivated, organized, and able to work both independently and collaboratively
• Fluency in English and Mandarin is required

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.https://careers.mandarinoriental.com/jobs/digital-manager-hangzhou-china