Director of Commercial Strategy

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Director of Commercial Strategy

About the job

The Director of Commercial Strategy is responsible for leading the hotel’s sales function and driving revenue growth across all segments (Rooms, F&B, Spa, Events). This role plays a key part in shaping the commercial success of the property and strengthening its market presence in the Italian competitive luxury hospitality sector.

As Director of Commercial Strategy, you will responsible for the following duties:

  • Lead all revenue-generating functions—including Sales, Marketing, Revenue Management, and Distribution—to drive business growth, optimise profitability, and ensure full alignment with market trends and brand positioning.
  • Develop and implement the hotel’s integrated commercial strategy and overall business outlook in line with brand and global commercial guidelines.
  • Prepare the annual sales budget, marketing plan, and commercial forecasts in collaboration with Revenue and Marketing teams.
  • Leverage data and market intelligence to monitor trends, competitor activities, and local/global events, proactively adjusting commercial strategies to capture demand and address evolving market needs.
  • Identify future revenue opportunities across segments, channels, and source markets through structured competitive, trend, and channel analysis; translate insights into actionable plans with clear KPIs.
  • Drive a culture of collaboration and joint accountability across Sales, Revenue, Marketing, and operational teams to deliver commercial performance.
  • Collaborate with the Director of Revenue to define pricing, inventory controls, segmentation, channel distribution, and source-market strategies in line with corporate guidelines.
  • Define and oversee sales strategies, ensuring alignment with Regional Sales Offices, Corporate Revenue Management, Marketing & Communications, and on-property leadership.
  • Evaluate the effectiveness of all sales channels, optimise sales deployment, and ensure budgets are allocated to maximise ROI.
  • Lead the implementation of event-specific revenue strategies and ensure timely processing of reservation inquiries to capture all potential demand.
  • Partner with Marketing & Communications to design targeted campaigns and promotional initiatives that support the hotel’s commercial objectives.
  • Ensure consistent brand messaging across all channels and leverage digital platforms to drive awareness and conversion.
  • Review and analyse campaign results, adjusting future plans to improve effectiveness and competitiveness.
  • Demonstrate strong business acumen by analysing financial statements, revenue reports, and market data to identify risks, opportunities, and performance gaps.
  • https://careers.mandarinoriental.com/jobs/director-of-commercial-strategy-rome-lazio-italy

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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