Director of Human Resources

Located in the heart of Auckland’s central business district, experience mindful luxury at JW Marriott Auckland. This superb hotel provides the perfect place to unwind and connect with friends and family. Featuring 286 guest rooms including 15 suites, which boast views out over Auckland CBD, be welcomed with warm and genuine service encouraging guests to revitalize mind, body and spirit during their stay.

As a trusted member of the Executive Committee team, and reporting into the General Manager, the Director of Human Resources will lead HR strategy aligned with business goals, champion company culture, and ensure compliance with Marriott standards and local regulations.

This role is not a typical HR leader role; the role encompasses the below responsibilities:

• Strategic Leadership
  • Develop and execute HR strategies that support the hotel’s business objectives
  • Partner with the General Manager and leadership team on organizational planning
  • Drive engagement, culture, and employer branding initiatives

• Talent Management & Development
  • Lead recruitment, onboarding, and retention strategies across all departments
  • Implement leadership development and succession planning programs
  • Foster a high-performance culture through coaching and feedback

• Employee Relations
  • Provide expert guidance on employee relations matters and conflict resolution
  • Ensure compliance with New Zealand employment law and Marriott policies
  • Promote a positive, inclusive, and respectful work environment

• Compensation and Benefits
  • Manage compensation, benefits, and recognition programs
  • Ensure market competitiveness and internal equity

• Training and Development
  • Champion Marriott’s learning and development frameworks
  • Drive continuous improvement in associate capability and service standards