Additional Information: This hotel is owned and operated by an independent franchisee, Prime Hotels (UK) Ltd. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.
Located in Knightsbridge, on the edge of Hyde Park, Bvlgari Hotel London is one of the world’s most prestigious luxury hotels, renowned for its exceptional service, sophisticated design, and commitment to excellence.
We are seeking an experienced and forward-thinking Director of Information Technology to lead the hotel’s IT operation and drive technology initiatives that support both business objectives and an outstanding guest experience.
The successful candidate will bring strong leadership skills, extensive IT management experience, and a passion for delivering innovative, secure, and reliable technology solutions within a luxury hospitality environment. Knowledge of Marriott systems and platforms would be highly desirable.
This is an exciting opportunity to make a significant impact within an award-winning luxury hotel and contribute to the continued success of the Bvlgari brand.
Key Responsibilities
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Leading the overall technology strategy and roadmap for the hotel, ensuring alignment with business objectives and guest expectations
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Managing all IT infrastructure, systems, networks, cybersecurity, telecommunications and Audio-Visual operations
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Ensuring the reliability, security and performance of critical hospitality systems and guest-facing technologies
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Driving digital transformation initiatives and continuous improvement projects across the business
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Leading, developing and mentoring the IT team, fostering a culture of excellence and service
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Overseeing IT budgets, vendor relationships, procurement activities and technology contracts
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Ensuring compliance with corporate standards, cybersecurity requirements and data protection regulations
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Acting as a trusted advisor to senior leadership on technology risks, opportunities and investment decisions
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Collaborating with department heads to identify and implement innovative technology solutions that enhance operational efficiency and guest satisfaction
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