JOB SUMMARY
Contributes advanced knowledge and skill in Management Information Services (MIS) technology and general hospitality business knowledge to support cluster and technology objectives. This position is responsible for assisting hotel management with MIS technology planning, decision-making, implementation, and maintenance. The position may direct the work of hotel or technicians and interfaces with vendors, owners, executive committee and hotel staff.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area.
OR
• 4-year bachelor’s degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area.
CORE WORK ACTIVITIES
Managing MIS Technology Projects
• Creates and maintains MIS technology plans.
• Coordinates and implements communications for all new MIS applications/system installations and problem resolution.
• Provides project support for new MIS roll-outs/implementations.
• Leads project work as needed.
• Provides end-user support to hotel staff and business center.
• Writes proposals, analyses, projects, or cost-models.
• Provides timely, accurate, and detailed status reports as requested.
Providing MIS Technical Systems Support and Consultation
• Evaluates and makes recommendations regarding technology/asset life-cycles.
• Foresees, identifies and ensures resolution of MIS system(s)’ performance problems.
• Certifies software applications for use at properties.
• Consults with properties on all aspects of information technology.
• Executes property disaster recovery and business continuity as it relates to technology.
• Responsible for property compliance with appropriate company Policy and Information Security Manual and takes action to address deficiencies.
• Determines solutions and implements per cluster SOPs.https://careers.marriott.com/director-of-it/job/74C0763225EC7D0C3371EE67EDDD3730
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
The Cape Town EDITION | V&A Waterfront Opening in 2026, The Cape Town EDITION will introduce contemporary luxury lifestyle hospitality to the iconic V&A Waterfront. Located on Quay 7, the hotel will feature 142 guestrooms, including six serviced apartments, and will operate under an international management agreement. Developed through the partnership between Marriott International and legendary hotelier Ian Schrager, EDITION […]
An IT Executive will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. What will I be doing? As an IT Executive , you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for […]
