Director of Operations

Additional Information: This hotel is owned and operated by an independent franchisee, GAP Management LLC. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

About GAP Hotels

GAP Hotels is a privately held hotel ownership, management, and development company headquartered in Lafayette, Louisiana. Our growing portfolio includes approximately 1,000 rooms across leading hospitality brands, including Hilton, Marriott, and IHG.

We believe exceptional financial results begin with exceptional people, disciplined processes, consistent property inspections, and clear accountability. We reinvest in our hotels, develop our leaders, and focus on delivering outstanding experiences for our guests, associates, brand partners, and investors.

The Opportunity

GAP Hotels is seeking an experienced and results-driven Senior Director of Hotel Operations to provide executive-level operational leadership across our portfolio.

This position will lead, coach, and hold General Managers accountable for financial performance, guest satisfaction, brand compliance, associate engagement, property condition, and execution of company initiatives. The successful candidate will be equally comfortable analyzing a hotel P&L, developing a turnaround strategy, coaching a General Manager, and walking guestrooms and back-of-house areas to verify operational standards.

This is a hands-on, field-focused leadership position requiring frequent travel and consistent follow-through.

Key Responsibilities

Portfolio Leadershiphttps://careers.marriott.com/director-of-operations/job/P1-7434868-0