Raffles Hotels & Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
About Raffles The Palm
Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.
More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.
The Director of Rooms and Residences leads the Rooms Division and the hotel’s residences services, with overall accountability for service delivery, profitability, cost control, asset care and colleague engagement. The role ensures a consistent Raffles experience for hotel guests, individual residence owners and residents, while delivering residential services within the hotel’s approved management and service agreements.
The scope includes Front Office, Concierge, Raffles Club Lounge, Royal Service, Housekeeping, Laundry, Transportation and residences services. The role is accountable for Rooms Division and residences service profitability, budget delivery and cost control, alongside guest and resident satisfaction, brand standards and operational efficiency.
Housekeeping reporting line: The Director of Housekeeping reports directly to the Director of Rooms and Residences, who has full operational and financial oversight of Housekeeping and Laundry, while the Director of Housekeeping is responsible for the day-to-day delivery through the departmental teams.https://careers.accor.com/global/en/job/director-of-rooms-in-raffles-the-palm-dubai-dubai-united-arab-emirates-jid-114654
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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