Director of Sales

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Confidential information
Phone
Confidential information
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Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Director of Sales

Mandarin Oriental, Kuala Lumpur is looking for a Director of Sales to join our Commercial team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

 

About the job

 

The Director of Sales serves as the hotel’s primary business development leader, responsible for driving new business acquisition, expanding market share, and delivering incremental revenue across all key market segments.

Lead commercial execution for the hotel, the role focuses on identifying new opportunities, developing strategic partnerships, penetrating priority accounts, and accelerating commercial performance through proactive sales activities. Working in close partnership with the Director of Commercial Strategy, the Director of Sales acts as the principal commercial execution leader for the hotel, translating commercial priorities into actionable sales plans, driving market share growth, and delivering revenue performance across all key segments. The position is accountable for sales productivity, pipeline generation, account growth, team performance, and achieving budgeted revenue objectives.

 

As Director of Sales, you will be responsible for the following duties:

 

  • In partnership with the Director of Commercial Strategy, develop and execute sales strategies that drive market share growth, new business acquisition, and achievement of revenue objectives.
  • Lead the hotel’s proactive business development efforts, identifying and securing new revenue opportunities across all key market segments.
  • Personally cultivate and secure strategically important accounts, major partnerships, and high-value revenue opportunities critical to the hotel’s commercial success.
  • Drive prospecting activities and maintain a healthy sales pipeline across Corporate, MICE, Wholesale, Luxury Travel, and emerging segments.
  • Establish and monitor sales productivity targets, pipeline health, conversion performance, and revenue contribution metrics for all sales managers.
  • Foster a high-performance sales culture focused on prospecting, account acquisition, market share growth, customer engagement, and revenue generation.
  • Coach and mentor the sales team on business development, negotiation strategies, account penetration, and customer acquisition.
  • Monitor business trends, competitor activity, and customer demand patterns to identify opportunities for revenue growth and market share expansion.
  • https://careers.mandarinoriental.com/jobs/director-of-sales-kuala-lumpur-selangor-malaysia-e854d38e-aa24-4ed8-8fc5-79d57ba66f94

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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