Director of Sales – Leisure

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Director of Sales – Leisure to join our Sales team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Sales department, the Director of Sales – Leisure is responsible for directing and executing the Leisure Sales strategy and taking full leadership accountability for all key source markets, while being the main point of contact for the UK and German Markets. The responsibilities include leading the leisure sales team, developing new business, negotiating contracts and maintaining good relations with actual clients in order to meet and exceed the targets on rooms FIT and consistent with the brand image as outlines in the Business Plan. The Director of Sales – Leisure reports to the Director of Commercial Strategy.

As Director of Sales – Leisure, you will be responsible for the following duties:

• Create and execute the annual leisure sales strategy, aligning commercial tactics with the hotel’s long-term financial and brand objectives
• Take full ownership of the leisure segment revenue targets, room night production, and ADR goals, delivering accurate monthly and quarterly forecasts
• Lead, coach, and elevate the performance of the leisure sales team by establishing clear KPIs, conducting performance reviews, and fostering a culture of accountability.
• Continuously monitor luxury travel trends, competitor positioning, and economic shifts in primary source markets to proactively pivot sales tactics.
• Organize comprehensive & accurate information to existing and potential customers in regard to the product range offered by the hotel, with the aid of the relevant sales resources and sales channels
• Maintain good relations with existing and solicit new business production of individuals, groups and conference business from Travel & Trade accounts to meet sales targets.
• Responsible to develop and acquire new accounts under the Wholesale Segment through contracted partners, local DMC and Tour Operators from source markets.
• Plan sales activities by identifying potential clients, organizing sales calls and sales blitz to develop new business.
• https://careers.mandarinoriental.com/jobs/director-of-sales-leisure-abu-dhabi-united-arab-emirates