Director of Security and Safety

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Steps from the Prophet’s Mosque, our Hotel will offer luxury accommodation for the city’s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet’s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.

About the Role

We are seeking an experienced, proactive, and highly professional Director of Security & Safety to lead all security, safety, and risk management operations at Four Seasons Hotel Madinah. Reporting to the Director of Operations, you will be responsible for ensuring a safe and secure environment for guests, employees, contractors, and hotel assets while maintaining the highest standards of service and professionalism. In this role, you will oversee the hotel’s security operations, occupational health and safety programs, fire and life safety systems, emergency preparedness, and regulatory compliance. You will develop and implement comprehensive security and safety strategies, identify potential risks, and ensure effective preventive measures are in place across all hotel operations. As a department leader, you will promote a strong culture of safety, security, and accountability while ensuring that all employees are equipped with the knowledge and training necessary to maintain a safe working environment.

What You Will Do

• Lead and oversee all Security & Safety operations, ensuring the protection and well-being of guests, employees, contractors, and hotel assets.
• Develop, implement, and continuously improve hotel-wide security, occupational health and safety policies, procedures, and risk management strategies.
• Oversee fire and life safety programs, including fire prevention, emergency evacuation procedures, fire drills, and coordination with Engineering and relevant authorities.
• Conduct regular safety inspections, security audits, hazard assessments, and risk evaluations across guest areas, kitchens, restaurants, back-of-house facilities, and operational departments.
• Ensure compliance with applicable Saudi Arabian health and safety regulations, Civil Defense requirements, Four Seasons standards, and relevant international safety standards.
• Lead emergency preparedness and crisis management initiatives, ensuring effective response procedures for fires, medical emergencies, security threats, and other critical incidents.
• Oversee the investigation of accidents, workplace injuries, security incidents, and near misses, ensuring appropriate corrective and preventive actions are implemented.
• Lead, train, coach, and develop the Security & Safety team, ensuring high performance, operational readiness, and consistent adherence to hotel standards.
• Collaborate with Culinary, Food & Beverage, Engineering, Housekeeping, People & Culture, and other departments to ensure workplace safety, safe operating practices, and effective risk prevention.
• https://careers.fourseasons.com/us/en/job/REQ10318660/Director-of-Security-and-Safety-Four-Seasons-Hotel-Madinah-Saudi-Arabia