Situated in the heart of the Back Bay overlooking Boylston Street, Mandarin Oriental, Boston will introduce a stunning new façade to one of the most desirable addresses in Boston. Our luxurious 138 guest rooms and 12 suites will set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa will introduce Boston to world-acclaimed and unique Mandarin Oriental therapies.
About the job
Based at the Mandarin Oriental, Boston within the Spa Department, the Director of Spa & Wellness is responsible for the strategic leadership, financial performance, and operational execution of all Spa functions, including Storytelling & Experiences. This role serves as a key commercial and operational partner, ensuring exceptional guest experiences while driving revenue growth, market awareness, and brand differentiation.
The Director of Spa & Wellness reports to the Hotel Manager. The Spa Operations Manager and Spa Treatments Manager report to the Director of Spa & Wellness.
As Director of Spa & Wellness, you will be responsible for the following duties:
Strategic Leadership
Spa and Wellness Storytelling & Experiences
Financial Management
Talent Development & Leadership
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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