Director of Technology Innovation & Data

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set along 100 acres of pristine beachfront on Okinawa’s west coast, Four Seasons Resort and Private Residences Okinawa will introduce a new expression of resort living in Japan. Designed in harmony with the island’s natural landscape and cultural heritage, the resort will feature guest rooms, private villas, residences, and a beach club, all connected through walkable gardens and open spaces. With a focus on thoughtful design, connection to nature, and the signature service that defines Four Seasons, the resort will offer both guests and team members the opportunity to be part of something truly special in one of Japan’s most unique destinations.

About the Role

Director of Technology Innovation & Data (TID)

As the Director of Technology Innovation & Data, you will play a critical leadership role in the successful pre-opening and ongoing operation of Four Seasons Resort Okinawa. Reporting as a key member of the Resort leadership team, you will be responsible for establishing and overseeing the resort’s technology infrastructure, information systems, cybersecurity, telecommunications, and data management strategies.

This is a unique opportunity to shape the technology foundation of one of Four Seasons’ most anticipated luxury resort openings. From pre-opening planning and systems implementation to operational readiness and guest technology experiences, you will partner closely with Home Office, ownership representatives, project teams, and resort leaders to deliver innovative, reliable, and guest-centric technology solutions.

You will contribute to a culture of excellence, collaboration, and service, ensuring that technology enhances both the guest journey and employee experience while supporting the operational needs of a world-class luxury resort.

What You Will Do

Pre-Opening Leadership

• Lead all Information Technology & Data planning, budgeting, implementation, and operational readiness activities throughout the pre-opening phase.
• Partner with Corporate IT, project consultants, contractors, and ownership representatives to ensure timely delivery of technology infrastructure and systems.
• Manage the installation, testing, and commissioning of all IT-related systems, including networks, servers, telephony, guest room technologies, audiovisual systems, and resort applications.
• Develop IT operational procedures, security standards, disaster recovery plans, and technology governance frameworks before opening.
• Recruit, train, and develop the resort’s IT team to ensure operational readiness.
• https://careers.fourseasons.com/us/en/job/REQ10396252/Director-of-Technology-Innovation-Data