JOB SUMMARY
Department Head to a Room Reservation Department. Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Room Reservation Assistant Manager, Supervisor and Agents. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience and follow LQA and Forbes standards. Provides service to our customers in order to grow share of the account on behalf of the company. Support immediate supervisor on additional tasks and projects related to Room Reservation Department, LQA standards and Forbes standards, Empower ResApp (MI Reservation System), Opera, CTAC (MI Commission System), Japanese related room reservation, English international related room reservation, Training, Learning and Growth, and others including support Sales & Marketing Division.
CANDIDATE PROFILE
Education and Experience
• Required Japanese and English speaking and written.
• High school diploma or GED; 3 years’ experience in sales and marketing, guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area.
https://careers.marriott.com/s-m-room-reservation-manager/job/196303AD1E715EB3214D293693EDA762
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Company Description NH Collection Maldives is a private island in the Gaafu Dhaalu Atoll. Shaped like a seashell, with lagoon surrounding, it is incomparable in beauty, and hidden away from the worries of the world. Time on the island flows through sunny days and starlit nights, with moments that are captivating, distinctive and harmonious. Indulge […]
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