Mandarin Oriental, Tokyo is looking for a Floor Supervisor to join our Housekeeping team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Tokyo renowned for its sophisticated luxury and award-winning service, is located in the prestigious Nihonbashi district. A true culinary destination, it features a selection of worldclass dining experiences set against stunning views of the city skyline and Mt. Fuji.
About the job
Based at the Mandarin Oriental, Tokyo / within the Housekeeping Department in Tokyo, the Floor Supervisor is responsible for ensure the cleanliness of guest corridors, guest rooms and back of the house areas are of the highest calibre and meets the established standards. Supervisor should be responsible for the supervision of the room attendants on the floors and follow up with guest special requests.
The Floor Supervisor reports to Housekeeping Manager / Assistant Housekeeping Manager.
As Floor Supervisor, you will be responsible for the following duties:
• Adhere to the established standards of conduct and house rules, fire regulations and department procedures and policies.
• Report to shift on time in issued uniform in a clean, neat and tidy appearance at all times.
• Distribute master key to attendant and fill out the form
• Update SMS status VI room to VC
• Assign attendant on REX and make assignment then FL SPV check sheet
• Attend morning briefing with attendant at 9:50 and inter section briefing with runner, coordinator, public attendant, laundry attendant at 10:00
• Check the wash machine and records
• Order linenhttps://careers.mandarinoriental.com/jobs/floor-supervisor-tokyo-japan-f9a1503b-4c77-4644-b8f1-1ba81cc9de78
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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