Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About the Role
As a Front Desk Agent (Night Shift) at Four Seasons Hotel Gresham Palace Budapest, you will be the welcoming face of the hotel throughout the night, creating exceptional guest experiences from arrival to departure. You will provide attentive, personalized, and professional service while managing overnight front desk operations, responding to guest requests, and ensuring that every interaction reflects the warmth and excellence of Four Seasons hospitality.
This role is ideal for someone who enjoys working independently, thrives in a dynamic guest-focused environment, and is passionate about delivering outstanding service during the overnight hours.
What You Will Do
• Welcome guests with the highest level of hospitality and professionalism during late evening and overnight shifts
• Manage guest check-ins, check-outs, room assignments, and billing procedures accurately and efficiently
• Handle all guest interactions with warmth, discretion, and genuine care
• Accommodate special requests whenever possible and personalize the guest experience
• Assist guests with inquiries regarding hotel services, facilities, operating hours, transportation, local recommendations, and hotel events
• Respond promptly and accurately to guest requests in person, by phone, and through digital communication channels
• Resolve guest concerns and complaints professionally, ensuring complete guest satisfaction
https://careers.fourseasons.com/us/en/job/REQ10396010/Front-Desk-Agent-Night-Shift
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
our Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]
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