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When a guest walks in, our Front Desk is usually the first staff interaction they will have.  Because of this, only the best will do!  If you are a helpful and dependable person who is looking for daily interactions with individuals from all around the world, we have the perfect opportunity for you.   A Front Desk Agent takes great care of our guests during the check-in and check-out process.  They are also the first line of communication when it comes to taking care of the guests’ needs during their stay.  A clean driving record is required.  This position also drives our shuttle to and from the airport, transporting airline staff.  This is a PT PM shift that includes weekends and must have holiday availability. The range of pay is $16.50 – 20.50.

What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Assist Front Office leadership with the checking in and checking out of guests.
• Respond to guest inquiries and in a timely, friendly, and efficient manner
• Provide driving and/or walking directions to guests to local destinations
• Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events, and local and community events and attractions
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships
• Safely drive our airport shuttle
• Provide or obtain accurate information

What benefits will I receive:  

Depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits, such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days, you may enroll in the Hilton Health & Welfare benefit plan,s which includes life insurance. Additional voluntary benefits include long-term disability, flexible spending accounts, accidental death and dismemberment, legal plans, voluntary medical benefits, and employee stock purchase, depending on eligibility. Hilton also offers eligible team members a 401(k) Savings Plan, as well as Employee Assistance and Educational Assistance Programs.   The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. https://jobs.hilton.com/apac/en/job/HOT0CHU2/PT-PM-Front-Desk-Agent-Driver