Front Desk Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Desk Manager

POSITION SUMMARY

 

Assists the Assistant Front Office Manager / Front Office Manager in administering front office functions and supervising staff on a daily basis.  Position directs and works with managers and associates to carry out procedures ensuring an efficient check in and check out process. Ensures guest and associate satisfaction and maximizes the financial performance of the department. Reponsible for the overall operations of the Executive Lounge.

 

 

DUTIES & RESPONSIBILITIES

 

General Activities

 

  1. Exceeding Customer Expectations
    • Providing services that are above and beyond for customer satisfaction and retention.
  2. Demonstrating Leadership
    • Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  3. Improving Service
    • Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  4. Developing and building teams

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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