Front Desk Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Desk Supervisor

Our modern 55-room chalet continues the legacy of the Rothschild family, who set out nearly a century ago to craft an unparalleled resort experience. A cozy and exclusive mountain retreat, it offers an inviting escape in both summer and winter. Play one of the world’s finest Alpine golf courses, relax in the region’s largest spa, and dine at La Brasserie Benjamin where the richness of French cuisine is celebrated through refined dishes. Craving for Pan-Asian food? discover the world of our restaurant Kaito and for a breathtaking view, let’s meet at Edmond’s, our fine dining restaurant. For those who love to hit the slopes or the trails, L’Idéal 1850, our high-altitude restaurant, is the perfect spot to unwind during an adventure-packed day.

 

 

About the role

The Front Desk Supervisor assists the Assistant Front Desk Manager in supervising the Front Desk team. She/He supervises their daily tasks and also performs her/his tasks on their own when required by the level of operations.

 

What you will do

  • Welcome and register guests, with an emphasis on fulfilling requests; following special handling instructions and adhering to established credit policies and procedures as well as Four Seasons Standards. Recite all information regarding hotel facilities, hours of operation, key personnel, special events and activities, and functions in the Hotel.
  • Quote and be familiar with room and rate availability for current and future dates. And successfully complete a room reservation for any given time period knowing what types of accommodations, rates and owners time available. Utilise the computer system in running daily reports and posting charges and credits.
  • Handle guest problems or complaints in conjunction with Management, keeping them well informed as to the problems and actions taken.
  • Act as an ambassador for the hotel, displaying a great sense of style and integrity and a friendly, courteous and professional attitude in all dealings with guests and employees and communicate to all support departments any necessary information or requests and work harmoniously and professionally with all colleagues.

 

“The list of tasks specified above is not exhaustive, as your role will require constant adaptation to situations of high activity and specific customer relationship management”.

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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