Front Desk

Ideally located alongside the World Cup Dave Murray Downhill on Whistler Mountain is Fairmont Heritage Place, At Nature’s Door, Whistler – an exclusive residential community offering three to four bedroom homes and year-round access to British Columbia’s most spectacular outdoor experiences. At Fairmont Heritage Place, Nature’s Door, owners enjoy luxury amenities and the unparalleled service that only Fairmont can deliver.

Join the Fairmont Heritage Place team and be part of the highest quality service of our owners and guests.  Fairmont Heritage Place, At Nature’s Door are Private Residences.

APPLICANTS MUST BE IN THE SEA TO SKY AREA. HAVING A VEHICLE IS RECOMMENDED DUE TO OUR SLOPESIDE LOCATION.

PLEASE ONLY APPLY IF YOU ARE CURRENTLY LIVING IN THE AREA WITH SECURED HOUSING. UNFORTUNATELY WE DO NOT HAVE STAFF ACCOMMODATION & CANNOT OFFER VISA SPONSORSHIP.

LOOKING FOR A FULL TIME TEAM MEMBER, IDEALLY LONG TERM. MIX OF SHIFTS WITH MID-WEEK DAYS OFF.

What’s in it for you:

• Excellent company benefits including: medical, dental, vision, and life insurance
• Employee benefit card offering discounted rates in Accor worldwide
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities

• Help coordinate the day-to-day operations with friendly and engaging service
• Handle the Owner arrival experience & departure experience, requests & concerns; and react quickly to guarantee memorable moments for our owners
• Booking massages, activities, transfers and dinner reservations
• Maintain cleanliness of all public areas including the lodge, health club, spa, change rooms, washrooms, and pool area
• Ensure Owner homes meet standards of quality and cleanliness
• Perform housekeeping touch up duties as required
• Comply with Fairmont Hotels & Resorts policies and procedures
• Other duties as assigned

• Service focused personality is essential
• Previous experience in a similar role is an asset
• Prior experience working with RDP or a PMS hospitality system
• Strong interpersonal and problem solving abilities and the ability to lead by example
• BC Driver’s License in good standing
• Attention to detail and administrative skills requiredhttps://careers.accor.com/global/en/job/owner-experience-coordinator-front-desk-concierge-full-time-immediate-start-in-fairmont-hnd-fhp-at-natures-door-whistler-whistler-jid-94989