Front Office Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Agent

Company Description

 

Sofitel Queenstown Hotel & Spa is an award-winning property positioned in the heart of stunning Queenstown. Appointed with 84 elegant guest rooms and suites, Sofitel draws inspiration from local culture alongside French art de vivre, to offer a one-of-a-kind, luxurious hotel experiences.

 

Job Description

 

Embody the spirit of hospitality and excellence, radiating warmth, elegance and personalised care to every guest

  • Ensure a professional and attentive service is provided and guest expectations are exceeded.
  • Respond to guest requests promptly, efficiently and courteously during reservations, arrival & check in, departure & check out, and throughout their stay.
  • With your passion for high end hospitality and superb eye for detail, you will take initiative to ensure that all of your interactions are positive and productive and in line with Sofitel service standards
  • Have the freedom and creativity to deliver memorable moments that provide treasured guest experiences.

 

Qualifications

 

You will harness your luxury attitude, with humble excellence, a distinguished presence, and elevated emotional intelligence. Your pride and passion will be complemented by:

  • Previous Reservation/Front Office experience and five star luxury environment preferred.
  • Knowledge of Opera or other booking system preferred.
  • Full, clean valid manual driver’s license is preferred.
  • Have flexibility to meet hotel rostering needs with weekend and public holiday work.
  • You will need to hold working rights for New Zealand to be considered for this position.

 

Additional Information

 

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities:

  • We offer competitive pay with benefits 
  • Build your career with the New Zealand Luxury Hotel of the Year and Australasian Hotel of the Year 2024 HM Award winner
  • Your loyalty card entitling you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide.
  • Daily staff meals provided.
  • Ongoing reward and recognition incentives and awards.
  • Opportunities for further development and worldwide career progression within Accor.
  • Work for a world-leading Global hotel company.
  • Refer a friend incentive
  • 24/7 free access to onsite gym
  • Free ski hire during our winter months
  • https://careers.accor.com/global/en/job/front-office-agent-in-sofitel-queenstown-hotel-and-spa-queenstown-new-ze-jid-110094

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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