Front Office Team Leader

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Team Leader

Company Description

 

Our mission at Ibis Cambridge Central Station is to create memorable moments for our guests, by connecting hearts from arrival to farewell. If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Team!

 

Job Description

 

What will you be doing as a Front Office Team Leader?

Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.

Assist in effectively running the front office operations with a hands-on approach.

Help guests and create positive experiences.

Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.

Maintain strong working relationships and communicate with all departments.

Perform any other duties as directed by the Front Office Management

 

Qualifications

 

What are we looking for?

  • Previous experience in a similar Front Office leadership role is preferred.
  • Strong system knowledge ,Opera Cloud or similar PMS is a bonus.
  • A warm, friendly personality and a passion for hospitality.
  • Supervisory or team leader experience in hospitality.
  • Confidence to manage shifts and work independently.
  • Strong communication skills and a natural problem-solver.
  • Flexibility to work weekdays and weekends.
  • A calm, organised approach under pressure.
  • Excellent communication with both guests and the team.

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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