Front Office Team Member

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Team Member

Company Description

 

Why joining Ibis Cambridge?

We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Our mission at Ibis Cambridge Central Station is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Team!

 

Job Description

 

As our next Receptionist, you will:

  • Welcome guests to the hotel and ensure service is handled excellently.
  • Register guests and process payments.
  • Update guest information in the system.
  • Take and confirm reservations for guests.
  • Answer any queries guests may have regarding in-house facilities and local tourist information.
  • Deliver excellent service to customers and ensure quality standards are consistently met.
  • Maintain clean and organized work areas.
  • Handle guest complaints and remarks promptly, providing timely responses.
  • Pay close attention to detail and ensure quality in all aspects of your work.
  • Be open to embracing change and adapting to new circumstances.

Why Join Us?

  • Competitive salary and benefits package, including pension, additional holidays with service, a “Recommend a Friend” program and Employee Advisory Service.
  • Flexible rota.
  • Discount Card for Accor Hotels Worldwide.
  • Complimentary stays in UK hotels (Free Bonus Breaks Vouchers, subject to availability and T&C).
  • Opportunities for career growth and international development.
  • Apprenticeship opportunities.
  • A one-night stay experience to help you understand guest needs.
  • A supportive work environment with an engaging team culture.https://careers.accor.com/global/en/job/front-office-team-member-in-ibis-cambridge-central-station-cambridge-united-ki-jid-110734

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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