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General Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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General Manager

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Additional Information: This hotel is owned and operated by an independent franchisee, LTS Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.
The Hotel General Manager is responsible for the overall operation, profitability, guest satisfaction, and team performance of the hotel. The GM leads department managers, ensures operational standards are maintained, and drives revenue and financial results.
Key Responsibilities:
  • Oversee daily hotel operations, including front desk, housekeeping, maintenance, food & beverage, and sales.
  • Lead, coach, and evaluate department managers and hotel staff.
  • Maintain high standards for guest service, cleanliness, safety, and compliance.
  • Manage annual budgets, forecasts, payroll, and operating expenses.
  • Monitor occupancy, ADR, RevPAR, revenue, and profitability.
  • Work with sales and marketing teams to increase occupancy and revenue.
  • Handle guest complaints and resolve operational issues.
  • Ensure compliance with company policies, local regulations, and brand standards.
  • Recruit, train, schedule, and retain employees.
  • Conduct regular inspections of guest rooms and public areas.
  • Review financial and operational reports and implement corrective actions.
  • Build relationships with guests, vendors, ownership, and community partners.
  • Create a positive workplace culture focused on accountability and hospitality excellence.
Typical Qualifications:
  • 2–5+ years of hotel management experience, including department-head or assistant-GM experience preferred.
  • Strong leadership, communication, customer-service, and financial-management skills.
  • Knowledge of hotel PMS, budgeting, labor management, and revenue-management practices.
Education: High school diploma required; associate or bachelor’s degree in Hospitality, Business, or a related field preferred.

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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