“Why work for Accor?”
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Scope of Position
The Reservations Agent: Leisure & Groups is responsible for managing all guest enquiries, questions, and requirements related to hotel room reservations in an efficient, helpful, and professional manner. This role provides vital support to all departments, especially the Sales team, to ensure guest satisfaction and to help achieve the hotel’s room revenue targets.
Key duties include the daily processing, acceptance, and accurate input of individual and group reservations. The agent is also expected to provide guidance and assistance to non-residents or visitors regarding general enquiries, ensuring a positive experience for all.
Additionally, the Reservations Agent must handle and resolve guest concerns or complaints promptly, professionally, and in accordance with hotel standards to maintain exceptional service levels.
Responsibilities
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Concierge Agent, you’re not just assisting guests with special requests and services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make […]
Waldorf Astoria London – Admiralty Arch is seeking a Receptionist to join the pre-opening team for this highly anticipated new luxury hotel opening later this year. This is a unique opportunity for an experienced luxury hotelier to join the founding team and help shape the guest experience at this landmark hotel. Located at the end […]
Description de l’entreprise Vous souhaitez développer vos connaissances et vos compétences ? Rejoignez notre groupe hôtelier et dépassez vos attentes et celles de nos clients. Nous vous encouragerons à innover pour améliorer l’expérience de notre clientèle, tout en vous perfectionnant dans votre métier. En nous aidant à réinventer l’hôtellerie de luxe, vous réaliserez votre […]
Description de l’entreprise Paris Society réinvente l’hôtellerie en s’installant dans le monument iconique, l’Abbaye des Vaux-de-Cernay, devenu un des plus beaux hôtels de campagne en France. Ancien monastère cistercien datant du XIIe siècle, l’Abbaye des Vaux-de-Cernay se situe dans le diocèse de Versailles, à 50 km du centre de Paris ; au cœur de la […]
Company Description Fairmont Makati is a sophisticated urban retreat in the heart of Manila’s financial and commercial district, offering 280 elegantly appointed rooms and suites designed for comfort and refinement. Nestled within Makati’s dynamic cityscape, the hotel is housed in a stunning glass tower, seamlessly blending modern luxury with timeless elegance. Guests can enjoy […]
