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POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency […]
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate […]
Description de l’entreprise L’ibis Paris Bastille Faubourg-Saint-Antoine est un hôtel situé dans le 11ᵉ arrondissement de Paris, à proximité du quartier de Bastille. Il accueille une clientèle variée, composée de touristes français et internationaux ainsi que de voyageurs d’affaires. L’établissement s’inscrit dans l’esprit de la marque ibis, qui met l’accent sur l’accueil, le confort, […]
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, […]
Descripción del empleo Serás responsable de asegurarse de la correcta operación diaria, aplicación de procedimientos de trabajo, políticas de servicio y atención a huéspedes, al igual que supervisar el trabajo de los recepcionistas y darle solución a las quejas. Ser el responsable de el optimo desarrollo de las labores de cada recepcionista. Hacer seguimiento […]
