About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.
Guest Experience Ambassador
Reporting to the Front Desk Manager, the Guest Experience Ambassador is responsible for creating memorable and personalized experiences for our guests from pre-arrival through departure. You will warmly welcome guests, provide in room check-ins, anticipate their needs, build genuine connections, and act as a trusted point of contact throughout their stay. By providing tailored recommendations, coordinating special requests, and delivering thoughtful touches, you will ensure every guest feels recognized, valued, and cared for. Working closely with all hotel departments, you will proactively resolve concerns, exceed expectations, and uphold the highest standards of luxury hospitality and service excellence, creating exceptional moments that leave a lasting impression.
About the role:
We currently have an opportunity for a Guest Experience Ambassador to join our iconic Four Seasons Hotel Milano, Italy!
What you will do:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Description: To handle all check-out as per Amari Buriram United standard. – To great all guest with a smile and a “wai”. – To prepare all details 1 day prior check-out guest. – To ensure a fast friendly and efficient check-out for all guests. – The invoices are ready and correct and that all items […]
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and […]
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their […]
