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We are looking for a passionate Guest Experience Supervisor (Front Office Supervisor) to join our wonderful team at London Marriott Hotel Marble Arch.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott…Be you.
The impact you’ll make
First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.
What you’ll do
What we’re looking for
What do you get in return?
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Description: Greet and escort guests promptly to their rooms eloquently suggesting appropriate personalized recommendations of the property based on the distinctness of the guest and their visit according to ORB Standard. – Provide check-in and check-out services for guests in a professional manner – Provide guests with a quality room orientation – Perform professional lobby […]
Description: To supervise operations in assigned sections to consistently and profitably deliver a high quality guest experience in accordance with established standards Ensures implementation of SOP and all policies & procedures related to the department. Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. […]
Description: You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. –You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the […]