Hospitality Jobs logo – global hospitality job marketplace
Sign In

Guest Relation Officer

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Guest Relation Officer

Apply Now
Company Description

 

PARADISE OF PARADOXES.

25hours Hotel Jakarta The Oddbird is an unconventional, locale story-driven hotel where business meets creative arts, culture, wellness and gastronomy. Nestled in Sudirman Central Business District Jakarta, rising above Ashta Lifestyle Mall, the property features 210 rooms, 135 serviced apartments, vibrant social spaces, lively restaurants and creative corners, designed to welcome anyone to “Come as You Are”.

 

Job Description

 

Front Office Operations

As our Guest Relations Officer, you’ll be the friendly face of our hotel! You’ll handle all the essentials that keep our guests happy and our operations running smoothly.

  • Welcome guests with a smile during check-in and check-out, manage cashiering, and get them set up with their room keys.
  • Get the word out about our amazing facilities, dining options, and services—you’ll be surprised how much guests appreciate the recommendations!
  • Go the extra mile for our VIPs and repeat guests by reviewing arrival lists, prepping personalized welcome touches, and making sure they feel special.
  • Be the go-to person for guest questions, concerns, and requests—you’ll coordinate with other departments to make things happen quickly and smoothly.
  • Keep our guest records accurate and up-to-date, including notes on preferences and history so we can deliver that personal touch every time.
  • Handle phone calls, messages, and mail with professionalism and warmth, while keeping guest privacy and confidentiality locked down tight.
  • Stay sharp on hotel services, facilities, and emergency procedures—you’ll attend briefings and training to stay in the loop.
  • Show up ready to work: on time, in uniform, well-groomed, and with a positive attitude. You’ll also keep an eye out for anything suspicious and report it to Security or the Duty Manager.
  • Pitch in with other duties as needed—we’re a team, and we all pitch in to make things work.
  • https://careers.accor.com/global/en/job/daily-worker-guest-relation-officer-in-25hours-hotel-jakarta-the-oddbird-jakarta-indonesi-jid-106935

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Logo of Hospitality Jobs – hotel and restaurant recruitment platform

Front Office Supervisor

Job for: Locals

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Office Supervisor, you’re not just supervising daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the […]

United States
Logo of Hospitality Jobs – hotel and restaurant recruitment platform

Receptionist

Job for: Locals
Mexico
Logo of Hospitality Jobs – hotel and restaurant recruitment platform

Reception Team Member

Job for: Locals

Company Description   “Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your […]

United Kingdom
Logo of Hospitality Jobs – hotel and restaurant recruitment platform

Front Office Guest Relations Officer

Job for: Locals

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]

South Korea
Logo of Hospitality Jobs – hotel and restaurant recruitment platform

Duty Manager

Job for: Locals

Peppers Beacon is located a short five-minute walk from the centre of Queenstown, also known as the “Adventure Capital” of New Zealand. With uninterrupted lake front views of Lake Wakitipu and stunning mountain ranges, Peppers Beacon offers a range of accommodation from hotel style rooms to large multi-level apartments and a breakfast room for guests to […]

New Zealand