Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Mission
Tâches
Volet accueil et suivi des clients
Définir et connaître les profils des clients de l’établissement classés en : courts et longs séjours, habitués et VIP
Définir le traitement adapté à chaque clientèle : standard, sur mesure, personnalisé
Créer une relation de confiance avec son client en étant « son interlocuteur de privilégié »
Assurer l’accueil des différentes clientèles et maintenir le contact tout au long du séjour
Personnaliser le service en fonction du profil et évaluer sa réussite
Répondre aux problèmes et demandes multiples des clients (Room services, demandes exceptionnelles et additionnelles …)
Volet administration et coordination
Réaliser le Check in / Check out des clients VIP
Escorter les clients VIP à leurs chambres
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and […]
