Guest Room Attendant

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Welcome to the InterContinental Seattle Bellevue, a sophisticated addition to Pyramid Global Hospitality. Situated in the heart of Bellevue—a premier lifestyle destination with exclusive shopping, dining, and luxury living—this property features 208 stylish guest rooms and 11,756 sq. ft. of refined meeting and event spaces, including a stunning 900 sq. ft. outdoor terrace with natural light and city views.

At the InterContinental Seattle Bellevue, we embrace a culture that values people, growth, and genuine service. Whether you’re looking to advance in guest services, food and beverage, or event management, joining our team means working in a dynamic environment focused on both personal and professional development. Here, you’ll enjoy the support of a committed team and the opportunities to make a lasting impact in a luxury setting that embodies the best of Bellevue. Explore your future with us at InterContinental Seattle Bellevue.

Your day to day

Are you passionate about delivering great service? We’re searching for Guest Room Attendants to work alongside our Assistant Housekeeping Manager and Director of Housekeeping to ensure all aspects of housekeeping are befitting of our reputation for delivering genuinely memorable experiences to our guests.

Our Guest Room Attendants will be responsible for providing exceptional service in room cleaning and preparation.

Every day is different, but you’ll mostly be:

• Cleaning guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, polishing surfaces, and organizing amenities. All areas of the guest room need to be appropriately cleaned, dusted, and sanitized.
• Changing and replenishing bed linens, towels, guest amenities etc.
• Removing Room Service trays, dishes, and carts to BOH areas.
• Performing deep cleaning as needed.
• Stocking and maintaining mini-bar items, coffee/tea etc.
• Stocking and maintaining housekeeping supply cart daily.
• Disposing of trash and recyclables.
• Responding to guest requests and concerns in a timely, friendly, and efficient manner in accordance with our standards.
• Performing turn down service as needed.
• Forwarding complaints and special requests to appropriate staff to keep every guest happy, evaluating trends/patterns to proactively monitor guest experience.
• Assisting Public Area Attendants when needed.

What we need from you

What we need from you:

• Previous Housekeeping experience preferred.
• Strong time management skills, attention to detail, and high responsiveness.
• Strong communication and customer service skills.
• Experience handling guest queries and concerns.
• https://careers.ihg.com/en/job-details/?jobref=Franchise+Hotel+-+Guest+Room+Attendant%7cen%7cFRSEAHA#437406