POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
https://careers.marriott.com/guest-service-expert/job/F40A57256B5BFBFD94746B88C1B6FF32
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Description: Description: – To handle local and overseas room booking by noting and recording accurately booking requirements such as number of room type of room number of guest duration of stay name of caller name of company terms of payment arrival and departure information percentage and type of discount if any. – To amend or […]
Description: You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. –You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the […]
Description: Welcoming guests at the main entrance and greeting them appropriately as per the time. – Escort guests to their rooms and explain hotel facilities. – Assist the guests to deliver all baggage faxes messages and packages to guests and do several other tasks according to the guest’s request. – Assist with valet parking during […]
Description: Actively guide and direct the team to ensure service delivery is at its best and established standards of operation are met Qualifications: Bachelor’s degree or Diploma in Hotel Management Hospitality Tourism or related field. Have 2–3 years of experience in a supervisory or team leader position. Excellent communication skills with a strong service-minded attitude […]
