Guest Service Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Service Manager

Company Description

 

We are looking for an experienced Guest Service Manager to join us at The Hoxton, Amsterdam. Reporting to our Front Office Manager you will be responsible to provide a naturally friendly, helpful, and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return.

Once the Mayor’s home, now our home, on Amsterdam’s Herengracht canal. The Hoxton, Amsterdam houses 111 rooms, The Apartment, our meetings & events concept, and our all-day restaurant & bar, Lotti’s.

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

What’s in it for you…

  • Become part of a team that’s very passionate about creating great hospitality experiences.
  • Competitive salary.
  • 25 days holiday (plus bank holidays) and pension.
  • Food on us during your shift.
  • Enjoy a free night at The Hoxton and a meal for two when you first start with us.
  • Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
  • Time off to volunteer with one of our partner charities.
  • Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
  • Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • It’s ok not to be ok, we offer access to OpenUp, a trusted platform for professional support and a network of mental health first aiders.
  • Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
  • Excellent discounts across The Hoxton and the global Ennismore family.

 

Job Description

 

What you’ll do…https://careers.accor.com/global/en/job/guest-service-manager-the-hoxton-amsterdam-in-the-hoxton-amsterdam-amsterdam-netherlands-jid-8508

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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