Guide Supervisor

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler’s largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Whistler Experience Guide Supervisor

Play a key role in delivering exceptional outdoor experiences and personalized guest adventures while supporting the daily operations of the Whistler Experience program.

This is a full-time, permanent position starting as soon as possible.

Starting Rate of Pay: $24.25 per hour

Job Duties Include:

• Coordinate and manage guest activities through digital booking platforms, including tour inventory, guide scheduling, guest communications, and activity reservations.
• Lead private guided experiences including hiking, biking, snowshoeing, skiing, and other resort activities while ensuring exceptional guest service and safety standards.
• Supervise, train and support Whistler Experience Guides, ensuring all required certifications, training records and safety protocols are maintained.
• Collaborate with the Health Club & Recreation leadership team to develop, coordinate and deliver resort programming, special events, and group activities.
• Maintain accurate inventory levels for activity equipment, retail products, and operational supplies.
• Promote and upsell private guided experiences while building strong relationships with local businesses and tourism partners.
• Assist with Health Club and Recreation operations as required to support the overall guest experience.

• Standard First Aid or Wilderness First Aid certification required.
• Valid Class 4 Driver’s License required.
• Extensive knowledge of Whistler Blackcomb, local hiking trails and the Sea-to-Sky region.https://careers.accor.com/global/en/job/whistler-experience-guide-supervisor-in-fairmont-chateau-whistler-whistler-canada-jid-115086