Hotel Receptionist

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Hotel Receptionist

Our mission at Ibis Cambridge Central Station is to create memorable moments for our guests, by connecting hearts from arrival to farewell. If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Team.

 

Job Description

 

As our next Receptionist, you will:

  • Welcome guests to the hotel and ensure service is handled excellently.
  • Register guests and process payments.
  • Update guest information in the system.
  • Take and confirm reservations for guests.
  • Answer any queries guests may have regarding in-house facilities and local tourist information.
  • Deliver excellent service to customers and ensure quality standards are consistently met.
  • Maintain clean and organized work areas.
  • Handle guest complaints and remarks promptly, providing timely responses.
  • Pay close attention to detail and ensure quality in all aspects of your work.
  • Be open to embracing change and adapting to new circumstances.

 

Qualifications

 

What Are We Looking For?

  • A friendly, guest-focused personality with a passion for hospitality.
  • Experience in hospitality is preferred but not required.
  • Ability to work independently and manage shifts responsibly.
  • Strong communication skills and a problem-solving mindset.
  • Ability to cope well under pressure.
  • Availability to work weekdays and weekends.

 

Additional Information

 

Why Join Us?

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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