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Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.

Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine.

We are seeking a dedicated and customer-focused Guest Service Associate (GSA) – Housekeeping to join our team in Bengaluru, India. As a GSA – Housekeeping, you will be at the heart of our hotel operations, ensuring that our guests enjoy a clean, comfortable, and memorable stay.

• Clean and maintain assigned guest rooms and public areas to the highest standards of cleanliness and hygiene
• Take ownership of guest privacy and belongings while delivering exceptional service
• Anticipate and respond promptly to guest requests and needs
• Replenish guest supplies and amenities in rooms
• Report any damages, malfunctions, or maintenance issues to the supervisor
• Maintain cleaning equipment and supplies in proper condition
• Prepare and maintain accurate room status reports and daily productivity logs
• Contribute to creating a positive and welcoming environment for guests
• Adhere to all safety and security protocols

• Degree or Diploma in Hotel Management
• Minimum 1 year of relevant experience
• Warm and caring personality; previous housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management