Housekeeping Coordinator

• We believe in performance, agility, innovation, fun, collective intelligence, and empowerment.
• We take great pride in celebrating successes, yet we do also accept to fail so we can bounce back even stronger.
• We are empowered and fully accountable. Everyone is encouraged to take ownership, make decisions and drive impact.
• We act as One team. Global, Regions and Hotels build and drive our commercial and marketing strategy together, support each other and grow collectively. We learn from each other, we win collectively.

We’re looking for an organized and detail-oriented Housekeeping Coordinator to join our dynamic team in Ras Al-Khaimah, United Arab Emirates. Reporting to the Director of Housekeeping, you will serve as the administrative backbone of our housekeeping department, ensuring seamless operations and exceptional guest experiences. This role offers an exciting opportunity to make a meaningful impact by coordinating staff, managing schedules, and supporting our commitment to maintaining the highest standards of cleanliness and service excellence.

• Coordinate and provide comprehensive administrative support to all areas of the Housekeeping department, acting as a key liaison between management and staff
• Assign rooms to room attendants, housemen, and supervisors according to sectional breakout schedules, ensuring efficient workflow and equitable distribution of workload
• Maintain accurate employee records, schedules, and gratuity documentation for all housekeeping personnel
• Process and track work orders and guest requests, ensuring timely reporting and prompt delivery to guest rooms
• Update and maintain daily housekeeping room discrepancy reports with precision and accuracy
• Answer housekeeping office phones professionally, record all messages, and dispatch communications as directed by the Director of Housekeeping
• Provide proactive and professional guest service support while fostering a collaborative and supportive environment with colleagues
• Demonstrate empowerment to think critically, act decisively, and make sound decisions within your scope of responsibility
• Maintain strict adherence to all Health & Safety training, guidelines, and work practices established by organizational standards and local regulations
• Perform additional duties and assignments as required to support departmental goals and organizational objectiveshttps://careers.accor.com/global/en/job/housekeeping-coordinator-in-sofitel-al-hamra-beach-resort-ras-al-khaimah-unite-jid-98423