Housekeeping – Houseperson

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.  We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Reports To: Housekeeping Manager or Housekeeping Supervisor

General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the overall appearance of the property.

Specific Responsibilities:

• Walks all assigned floors at beginning and end of shift. Removes service trays and any trash and notes any areas that need immediate cleaning.

• Removes soiled linen, terry and trash from the housekeeping carts and takes to appropriate locations. Recycles bottles, cans, and papers in appropriate receptacles.

• Maintains all carpets through extraction and spotting methods.

• Protects our furniture from wear & tear through preventative maintenance, including the rotation of mattresses and box springs.

• Deep cleans guest rooms:  carpet, chairs, vacuuming behind furniture, metal vents and the tile floor in the bathroom area.

• Cleans all public areas, elevators, service areas, stairwells etc. while maintaining safety and security.

• Aids housekeepers as needed with removal of rollways and stripping of rooms.

• Reports any missing/found items, damages, and maintenance issues.

• Responds to guest requests and questions.

• Reports guest issues and complaints to Executive Housekeeper or Housekeeping Supervisor.

• Stocks linen closets with supplies (soap, shampoo etc.).

• Other duties as assigned by your supervisor or manager.

Qualifications:

• Knowledge of carpet care, tile care, buffing machines, extractors a plus.

• Able to work a flexible schedule, as times needed vary based on occupancy.
• https://careers.accor.com/global/en/job/housekeeping-houseperson-in-21c-museum-hotel-cincinnati-cincinnati-united-stat-jid-60093