Housekeeping Runner

Here’s what you’ll do during a typical day:

ESSENTIAL FUNCTIONS

• Ensure Linen is available for all the floors as requested
• Ensure quality controls are in place for all linen processes, rejecting any exceptions
• Maintain cleanliness of the housekeeping pantry and store
• Carry out stock takes as requested
• Ensure par stocks are maintained
• Take receipt of stock and ensure safe storage
• Manage customer service issues quickly and effectively
• Oversee the issuing of linen via a requisition system
• Ensure team members adhere to all Health and Safety Regulations
• Carry out any other reasonable task set by the hotel’s management
• Manage guest requests and traces promptly and effectively
• Ensure soiled linen and garbage are removed promptly from the lift landing area to maintain cleanliness, hygiene, and a presentable environment at all times.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of

the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Communicate with co-workers regarding shortages and/or special requests.
• Assist supervisors with the counting of linen during an inventory.
• Other duties as requested.

What It Takes to Make the Stay

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability to communicate clearly in both written and verbal format.
• Ability to prioritize and organize work.