Housekeeping Supervisor

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Housekeeping Supervisor – Mövenpick Resort & Residences Aqaba

Reliable and engaging. As a Rooms Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

  What you will be doing:

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensure employees are informed daily about priorities to personalize service

  Your experience and skills include:

• Service focused personality is essential
• Previous experience in a similar leadership role is an asset
• Prior experience working with Opera or a related system
• Strong interpersonal and problem solving abilities and the ability to lead by example

  Your team and working environment:

• Follow daily task with room attendant.
• Ensure the room attendant are following sequence of cleaning.
• Ensure MIP amenities are in room before guest’s arrival.
• Ensure special attention given to MIP rooms.
• Ensures that all flower arrangements look pleasant before the delivery to the rooms.
• Ensure extra bed and extra amenities are in room before the guest’s arrival.
• Conducts daily inspection of employee grooming.
• Inspects all guest rooms, corridors and stores on a daily basis to ensure highest standard of cleanliness.
• Conducts on the job training for all Room Attendants.
• Maintains effective employee relations.
• Checks and maintains equipment and machines used.
• https://careers.accor.com/global/en/job/housekeeping-supervisor-moevenpick-resort-and-residences-aqaba-in-moevenpick-aqaba-aqaba-jordan-jid-9117