Housekeeping Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Housekeeping Supervisor

Additional Information: This hotel is owned and operated by an independent franchisee, HMI Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

 

POSITION SUMMARY
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
PREFERRED QUALIFICATION
  • Education: High school diploma or Bachelors Degree in Hospitality
  • Related Work Experience: At least 3 year of related work experience.
  • Supervisory Experience: At least 1 year of supervisory experience.
  • Proficiency in English is a must; Proficiency in Japanese is advantageous.
KEY RESPONSIBILITIES
Managing Shift Operations
• Manage housekeeping activities during assigned shifts
• Ensure guest rooms and public areas are cleaned as per standards
• Coordinate room assignments and priorities
Ensuring Exceptional Customer Service
• Ensure cleanliness meets guest expectations
• Manage guest concerns related to housekeeping
• Maintain service quality standards

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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