Housekeeping Supervisor

Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa introduces Boston to world-acclaimed and unique Mandarin Oriental therapies.

About the job

Based at the Mandarin Oriental, Boston within the Housekeeping Department in Boston, Massachusetts, the Housekeeping Supervisor is responsible for overseeing daily housekeeping operations including a team of Room Attendants, Housepersons, and Turndown Attendants. The Housekeeping Supervisor reports to the Executive Housekeeper.

As Housekeeping Supervisor, you will be responsible for the following duties:

• Coordinate and distribute guest requests and ensure they are addressed.
• Manage early arrivals and VIPs’ special requests.
• Evaluate shift assignments and prioritize workload.
• Inspect rooms to ensure exceptional cleanliness and quality for each guest.
• Other duties as assigned.

As Housekeeping Supervisor, we expect from you: 

• Possess 1-2 years of experience in the Housekeeping department of a luxury hotel or residential property.
• Reading, writing, and oral proficiency in the English language.
• Strong interpersonal communication skills.
• Strong computer skills and telephone manner.

Compensation

The rate of pay for this position is $33.45 per hour.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• https://careers.mandarinoriental.com/jobs/housekeeping-supervisor-boston-massachusetts-united-states-0595f23d-369b-4bb5-bb76-2f1973d430ba