POSITION SUMMARY
Housekeeping Supervisor
Supervise, train and inspect the performance of assigned Room Attendants, Turndown Attendants, Housemen and Public Area Attendants ensuring that all procedures are completed to the hotel’s standards. Assist where necessary to ensure optimum service to guests. This position requires the flexibility to work evenings and overnight shifts.
• Minimum two years of supervisory experience in a luxury brand is preferred.
• Supervise and coordinate the work of public area and deep clean attendants including the performance of contracted overnight cleaning crews.
• Required strong computer skills and able to manage all Microsoft applications.
• Basic knowledge in PMS-Opera is a plus
• Able to work mornings, evening and overnight shifts.
• Knowledge of proper cleaning techniques, requirements and use of equipment
• Knowledge of proper chemical handling is required.
• Train staff on specialized cleaning techniques and safety protocols.
• Report and follow up on maintenance issues through GXP/Empower Software
• Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
• This particular role requires expertise in marble and carpet care.
• Overnight shift required regularly
• Physically active role involving walking, lifting and operating cleaning machinery
Key Responsibilities:
– Supervise and coordinate the work of public area attendants and the deep cleaning teams.
– Oversee and evaluate the performance of third-party overnight cleaning contractors to ensure service standards are met.
– Conduct regular inspections of lobbies, hallways, public restrooms, pool decks, guest rooms returning back from RPM and deep cleaning.
– Ensure proper care and maintenance of marble surfaces, including polishing and stain prevention. ‘
– Maintain inventory of cleaning supplies and coordinate with Director of Services and vendors as needed.
– Report and follow up on maintenance issues with engineering
– Schedule preventive maintenance and repairs of cleaning equipment
– Maintain accurate logs of equipment usage and service records
– Previous experience in a Supervisor role essential, preferably in a 5 star hotel
https://careers.marriott.com/housekeeping-supervisor/job/D5207717E20D46B23FE79655F99CAB34
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating […]
POSITION SUMMARY Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport […]
