Company Description
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo – Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai – The Art Of Well Being and the Fairmont Falcons Kids’ Club.
Job Description
- Perform IT maintenance activities on a monthly basis.
- Follow all Accor IT Policies and guidelines such as user rights, security policy, backup policy, preventive maintenance, contingency plan etc.
- Assist with implementation of Accor IT brand standards, new technologies, systems and projects.
- Identify IT related risks and issues and escalate them to hotel management and IT Cluster Director.
- Escalate IT issues to IT Cluster Director.
- Travel as required by the business.
- Manage day-to-day IT operations and ensure smooth running of all computer systems in the hotel for users and guests.
- Provide technical support and training on systems and networks.
- Participate in Accor regional eLearning platform.
- Follow set of guidelines related to archiving back-ups, accessing records, and transferring records via different channels.
- Ensure backup of all relevant user generated data.
- Troubleshoot and carry out repairs and data backup / restoration when necessary.
- Monitor systems and network performance on an ongoing, daily basis.
- Install and configure software and hardware as per Accor standard.
- Understand the applicability of new and improved IT developments and solutions.
- https://careers.accor.com/global/en/job/intern-information-technology-in-fairmont-the-palm-dubai-united-arab-emirates-jid-55492
