Learning & Development Manager

Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.

Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.

We are seeking an enthusiastic and detail-oriented Learning & Development Manager to join our team in Udaipur, India. In this pivotal role, you will be responsible for designing, implementing, and managing comprehensive training and development programs that drive organizational excellence and foster employee growth. Reporting to the Director of People & Culture, you will collaborate with leadership teams across the organization to create a culture of continuous learning and professional development. This is an excellent opportunity for an innovative and empathetic professional to make a meaningful impact on our workforce’s skills, engagement, and career progression.

• Design, develop, and facilitate a variety of training programs including onboarding, leadership development, skills enhancement, and specialized workshops to support organizational goals and employee development
• Execute a comprehensive onboarding experience for new employees, ensuring a smooth transition and strong foundation for success; continuously update and improve onboarding processes based on feedback and organizational needs
• Conduct thorough needs assessments in collaboration with department leaders to identify skill gaps and training requirements; translate findings into actionable learning strategies
• Manage and maintain accurate records of all training activities, participant information, and completion rates; analyze training data and metrics to measure program effectiveness and ROI
• Support the development and coaching of departmental trainers, ensuring consistency, compliance, and quality across all training initiatives throughout the organization
• Oversee the administration of online learning management systems, including course assignments, progress monitoring, and completion tracking for mandatory and elective programs
• Partner with operational leaders to review job task checklists and training tools, ensuring they support effective departmental onboarding and skill development
• https://careers.accor.com/global/en/job/learning-and-development-manager-in-raffles-udaipur-udaipur-india-jid-109010