Loss Prevention Officer

“Protecting Luxury. Ensuring Peace.”

Join the team at Signia by Hilton La Cantera — a premier destination in San Antonio, known for delivering upscale hospitality, exceptional service, and unforgettable guest experiences. We’re committed to safety, integrity, and excellence.

As a Loss Prevention Officer, you will play a critical role in maintaining a safe and secure environment for our guests, team members, and property. Your primary mission is to prevent loss, deter unsafe behavior, enforce hotel policies, and respond swiftly and decisively to incidents — all while upholding the high service standards that define Signia by Hilton.

Shift would consist of being flexible to work weekends and 3P-11P. 

What will I be doing?

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Promote safe work practices
• Initiates preliminary investigations into incidents, as needed
• Writes reports and ensures accuracy of necessary documentation, as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

https://jobs.hilton.com/apac/en/job/HOT0C403/Loss-Prevention-Officer-Signia-by-Hilton-La-Cantera-Resort-and-Spa-San-Antonio