Manager, Commercial

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Manager, Commercial Program Delivery (14-month contract)

This exciting role is a key contributor to the Commercial Enablement team with a focus on the planning, oversight, and successful delivery of the Commercial program portfolio to help us deliver on our strategic plan and achieve key metrics, with the following 2 focuses:

1. Portfolio Management – Supports the Commercial Portfolio Management program, including ongoing prioritization, tracking and reporting of our strategic project portfolio. Responsible for identifying and communicating risks, supports the development of risk mitigation strategies and ensures alignment to strategic business objectives. Supports with annual planning activities and helps translate key objectives into actionable project initiatives with clear timelines, ownership, and definitions of success with a keen eye for optimization opportunities to maximize value delivery.

2. Program Execution & Oversight – In select circumstances, serves as a project manager for key strategic, cross-functional initiatives, partnering with business stakeholders to drive alignment and execution. Supports the development and delivery of end-to-end project plans, ensuring initiatives are effectively operationalized and successfully implemented in the field. Provides ongoing oversight of program progress, coordinates cross-functional teams, and ensures programs are delivered on time, on scope, and aligned to strategic objectives.

The Manager, Commercial Program Delivery is a strategic and results-driven leader with a strong background in program and project management, portfolio planning, data analysis, and executive-level reporting.

The incumbent brings demonstrated experience leading and delivering complex, cross-functional initiatives, partnering with a diverse group of stakeholders to drive alignment; connect workstreams and support a mandate to enable our teams to deliver results.https://careers.fourseasons.com/us/en/job/REQ10381055/Manager-Commercial-Program-Delivery-14-month-contract