Manager, Global Sales

Mandarin Oriental Hotel Group is seeking a Manager, Global Sales, Southeast & LATAM to join our Commercial – Global Sales team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset?

This is a remote position based in the Miami metropolitan area, operating as part of the Mandarin Oriental Corporate Office in New York and the wider Global Sales team.

The Manager, Global Sales, Southeast & LATAM is responsible for managing travel industry relationships within the designated market for Mandarin Oriental, serving as the primary point of contact for managed accounts. The role involves creating and executing strategic account plans, developing strong client relationships, driving revenue and market share growth, and maximizing transient and group business opportunities across the hotel portfolio through travel agency partners.

The position covers the Southeast United States and Spanish-speaking Latin American markets and reports to the Director, Travel Industry, The Americas. This is a remote-based role requiring regular travel throughout the assigned territory. The successful candidate must reside in the Miami metropolitan area.

As Manager, Global Sales, Southeast & LATAM, you will be responsible for:

• Manage and develop a portfolio of key accounts through planned sales activities in accordance with overall Global Sales strategies.
• Implement account plans to maximize revenue generation from both established and target accounts while supporting the diversification of Mandarin Oriental’s client base.
• Achieve or exceed agreed revenue and room-night goals across all assigned accounts.
• Generate revenue from travel advisors and business opportunities throughout the assigned geographical territories.
• Promote the Fan Club preferred agency partner programme through advisor enrolment, training, and engagement initiatives.
• Serve as the primary point of contact for travel agency partnerships within the assigned region, managing client engagement and initiatives that enhance business opportunities for Mandarin Oriental hotels.
• https://careers.mandarinoriental.com/jobs/manager-global-sales-southeast-latam-n